Table 2 Number and length of calls
Total | Proactive | Reactive | p-value | |
|---|---|---|---|---|
N = 586 | npro = 303 | nre = 283 | ||
Number of calls | ||||
Mean (SD) | 3.2 (4.6) | 4.3 (4.7) | 2.1 (4.3) | < .001* |
Median (q1-q3) | 2.0 (1.0-3.0) | 3.0 (2.0-5.0) | 2.0 (1.0-2.0) | < .001† |
Range | 1-70 | 1-40 | 1-70 | |
1 call (%, n/N) | 34 (198/586) | 19 (57/303) | 50 (141/283) | < .001‡ |
2 calls | 31 (182/586) | 27 (81/303) | 36 (101/283) | |
3 calls | 11 (67/586) | 15 (47/303) | 7 (20/283) | |
Number of calls, 3 groups (%, n/N) | ||||
≤ 2 | 65 (380/586) | 45 (138/303) | 85 (242/283) | < .001‡ |
3-6 | 25 (145/586) | 37 (111/303) | 12 (34/283) | |
≥ 7 | 10 (61/586) | 18 (54/303) | 3 (7/283) | |
Total length of calls (minutes) | ||||
Mean (SD) | 47.9 (58.3) | 60.1 (65.7) | 34.8 (45.8) | < .001* |
Median (q1-q3) | 31.0 (20.7-52.0) | 38.0 (24.0-71.0) | 27.0 (18.0-38.0) | < .001† |
Range | 5-707 | 6-591 | 5-707 | |
Length of first call (minutes): | ||||
Mean (SD) | 25.1 (10.7) | 25.2 (10.7) | 25.0 (10.9) | .859* |
Median (q1-q3) | 23.0 (17.0-31.0) | 23.0 (18.0-31.0) | 23.0 (17.0-31.0) | .820† |
Range | 5-75 | 6-60 | 5-75 | |
Length of second call (minutes) | (N = 389) | (n = 246) | (n = 143) | |
Mean (SD) | 8.6 (9.5) | 9.6 (9.7) | 6.8 (8.9) | .004* |
Median (q1-q3) | 6.0 (1.0-13.0) | 8.0 (2.0-14.3) | 2.0 (0.0-12.0) | .001† |
Range | 0-61 | 0-61 | 0-40 |