From: Consumers’ perceptions of vape shops in Southern California: an analysis of online Yelp reviews
All | Korean | Hispanic | White | African-American | |
---|---|---|---|---|---|
Characteristics important in this vape shop | |||||
Great Flavor or Hardware Selection* | 95.2 | 100.0 | 96.0 | 92.6 | 93.1 |
Fair Prices* | 92.3 | 100.0 | 92.0 | 81.5 | 93.1 |
Unique Flavors or Hardware* | 89.3 | 86.4 | 92.0 | 88.9 | 89.7 |
Rebuilds or Fixing | 65.1 | 72.7 | 68.0 | 63.0 | 58.6 |
Never Rushed | 26.2 | 27.3 | 32.0 | 25.9 | 20.1 |
On-line Store Capability* | 7.8 | 13.6 | 4.0 | 0.0 | 13.8 |
Wide Range Nicotine* | 5.8 | 13.6 | 4.0 | 3.7 | 3.5 |
Other Unique Qualities1* | 76.7 | 95.5 | 52.0 | 81.5 | 79.3 |
Staff attributes mentioned | |||||
Friendly | 99.0 | 100.0 | 96.0 | 100.0 | 100.0 |
Helpful/Patient/ Respectful* | 97.1 | 100.0 | 92.0 | 96.3 | 100.0 |
Knowledgeable/ Professional* | 95.1 | 100.0 | 92.0 | 100.0 | 89.7 |
Good Personality (e.g., cool, relaxed) | 79.6 | 86.4 | 68.0 | 81.5 | 82.7 |
Let Me Try Out Lots of Flavors | 78.6 | 77.3 | 72.0 | 85.2 | 79.3 |
Quick Service* | 12.6 | 13.6 | 0.0 | 14.8 | 20.7 |
Other Attributes2 | 99.0 | 95.5 | 100.0 | 100.0 | 100.0 |
Physical environment and amenities | |||||
Clean | 52.4 | 63.6 | 40.0 | 51.9 | 15.5 |
Bar Type* | 39.8 | 22.7 | 36.0 | 63.0 | 34.5 |
Good Parking* | 33.0 | 27.3 | 24.0 | 55.6 | 24.1 |
TVs | 25.2 | 24.1 | 32.0 | 14.8 | 24.1 |
Art* | 18.5 | 18.2 | 16.0 | 14.8 | 24.1 |
Lighting* | 16.5 | 22.7 | 8.0 | 22.2 | 13.8 |
Club Type | 0.1 | 0.0 | 4.0 | 0.0 | 0.0 |
Other Amenities3 | 87.4 | 95.5 | 80.0 | 96.3 | 79.3 |
Other Venue Type3 | 42.7 | 45.5 | 28.0 | 55.6 | 41.4 |
Atmosphere | |||||
Relaxed | 61.2 | 50.0 | 68.0 | 59.3 | 65.5 |
Awesome* | 12.6 | 13.6 | 8.0 | 11.1 | 17.2 |
Chic/Classy* | 6.8 | 4.6 | 4.0 | 11.1 | 6.9 |
Fun* | 5.8 | 9.1 | 0.0 | 7.4 | 6.9 |
Other4 | 67.9 | 72.7 | 52.0 | 77.8 | 68.9 |
Health claims | |||||
Can Quit Smoking Here | 32.0 | 36.4 | 28.0 | 33.3 | 36.4 |
E-cigarettes are Safe | 14.6 | 4.6 | 12.0 | 33.3 | 6.9 |