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Table 1 Characteristics of vape shops across ethnic communities

From: Consumers’ perceptions of vape shops in Southern California: an analysis of online Yelp reviews

 

All

Korean

Hispanic

White

African-American

Characteristics important in this vape shop

     

 Great Flavor or Hardware Selection*

95.2

100.0

96.0

92.6

93.1

 Fair Prices*

92.3

100.0

92.0

81.5

93.1

 Unique Flavors or Hardware*

89.3

86.4

92.0

88.9

89.7

 Rebuilds or Fixing

65.1

72.7

68.0

63.0

58.6

 Never Rushed

26.2

27.3

32.0

25.9

20.1

 On-line Store Capability*

7.8

13.6

4.0

0.0

13.8

 Wide Range Nicotine*

5.8

13.6

4.0

3.7

3.5

 Other Unique Qualities1*

76.7

95.5

52.0

81.5

79.3

Staff attributes mentioned

     

 Friendly

99.0

100.0

96.0

100.0

100.0

 Helpful/Patient/ Respectful*

97.1

100.0

92.0

96.3

100.0

 Knowledgeable/ Professional*

95.1

100.0

92.0

100.0

89.7

 Good Personality (e.g., cool, relaxed)

79.6

86.4

68.0

81.5

82.7

 Let Me Try Out Lots of Flavors

78.6

77.3

72.0

85.2

79.3

 Quick Service*

12.6

13.6

0.0

14.8

20.7

 Other Attributes2

99.0

95.5

100.0

100.0

100.0

Physical environment and amenities

     

 Clean

52.4

63.6

40.0

51.9

15.5

 Bar Type*

39.8

22.7

36.0

63.0

34.5

 Good Parking*

33.0

27.3

24.0

55.6

24.1

 TVs

25.2

24.1

32.0

14.8

24.1

 Art*

18.5

18.2

16.0

14.8

24.1

 Lighting*

16.5

22.7

8.0

22.2

13.8

 Club Type

0.1

0.0

4.0

0.0

0.0

 Other Amenities3

87.4

95.5

80.0

96.3

79.3

 Other Venue Type3

42.7

45.5

28.0

55.6

41.4

Atmosphere

     

 Relaxed

61.2

50.0

68.0

59.3

65.5

 Awesome*

12.6

13.6

8.0

11.1

17.2

 Chic/Classy*

6.8

4.6

4.0

11.1

6.9

 Fun*

5.8

9.1

0.0

7.4

6.9

 Other4

67.9

72.7

52.0

77.8

68.9

Health claims

     

 Can Quit Smoking Here

32.0

36.4

28.0

33.3

36.4

 E-cigarettes are Safe

14.6

4.6

12.0

33.3

6.9

  1. Notes.
  2. 1Other qualities include rewards program or discounts or warranty, own house blend, offer drilling and torching, can adjust nicotine dosage, allows pets in shop, great hours, raffles, and can drip juices to test.
  3. 2Other attributes include non-judgmental, comedic, honesty, overall great customer service, caring, treated like fellow vape geeks, and accommodating.
  4. 3Other venue types include lounge with art, simple and organized. Other amenities include music, water tank, mugs, chalkboard e-juice menu, great location, gaming, chess/checkers, pool table, food, and coffee.
  5. 4Other lifestyle environment includes: friendly, feel good vibes.
  6. *Significant at the p <0.05 level for chi-square test for independence or Fisher’s exact test.