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Table 1 Characteristics of vape shops across ethnic communities

From: Consumers’ perceptions of vape shops in Southern California: an analysis of online Yelp reviews

  All Korean Hispanic White African-American
Characteristics important in this vape shop      
 Great Flavor or Hardware Selection* 95.2 100.0 96.0 92.6 93.1
 Fair Prices* 92.3 100.0 92.0 81.5 93.1
 Unique Flavors or Hardware* 89.3 86.4 92.0 88.9 89.7
 Rebuilds or Fixing 65.1 72.7 68.0 63.0 58.6
 Never Rushed 26.2 27.3 32.0 25.9 20.1
 On-line Store Capability* 7.8 13.6 4.0 0.0 13.8
 Wide Range Nicotine* 5.8 13.6 4.0 3.7 3.5
 Other Unique Qualities1* 76.7 95.5 52.0 81.5 79.3
Staff attributes mentioned      
 Friendly 99.0 100.0 96.0 100.0 100.0
 Helpful/Patient/ Respectful* 97.1 100.0 92.0 96.3 100.0
 Knowledgeable/ Professional* 95.1 100.0 92.0 100.0 89.7
 Good Personality (e.g., cool, relaxed) 79.6 86.4 68.0 81.5 82.7
 Let Me Try Out Lots of Flavors 78.6 77.3 72.0 85.2 79.3
 Quick Service* 12.6 13.6 0.0 14.8 20.7
 Other Attributes2 99.0 95.5 100.0 100.0 100.0
Physical environment and amenities      
 Clean 52.4 63.6 40.0 51.9 15.5
 Bar Type* 39.8 22.7 36.0 63.0 34.5
 Good Parking* 33.0 27.3 24.0 55.6 24.1
 TVs 25.2 24.1 32.0 14.8 24.1
 Art* 18.5 18.2 16.0 14.8 24.1
 Lighting* 16.5 22.7 8.0 22.2 13.8
 Club Type 0.1 0.0 4.0 0.0 0.0
 Other Amenities3 87.4 95.5 80.0 96.3 79.3
 Other Venue Type3 42.7 45.5 28.0 55.6 41.4
Atmosphere      
 Relaxed 61.2 50.0 68.0 59.3 65.5
 Awesome* 12.6 13.6 8.0 11.1 17.2
 Chic/Classy* 6.8 4.6 4.0 11.1 6.9
 Fun* 5.8 9.1 0.0 7.4 6.9
 Other4 67.9 72.7 52.0 77.8 68.9
Health claims      
 Can Quit Smoking Here 32.0 36.4 28.0 33.3 36.4
 E-cigarettes are Safe 14.6 4.6 12.0 33.3 6.9
  1. Notes.
  2. 1Other qualities include rewards program or discounts or warranty, own house blend, offer drilling and torching, can adjust nicotine dosage, allows pets in shop, great hours, raffles, and can drip juices to test.
  3. 2Other attributes include non-judgmental, comedic, honesty, overall great customer service, caring, treated like fellow vape geeks, and accommodating.
  4. 3Other venue types include lounge with art, simple and organized. Other amenities include music, water tank, mugs, chalkboard e-juice menu, great location, gaming, chess/checkers, pool table, food, and coffee.
  5. 4Other lifestyle environment includes: friendly, feel good vibes.
  6. *Significant at the p <0.05 level for chi-square test for independence or Fisher’s exact test.