Table 3 Summary of costs for the volunteer telephone counseling program
Component | Fixed or variable | Perspective impact | Activity/Subcomponent | Who/Hourly rate | Hours spent | Cost |
|---|---|---|---|---|---|---|
Training volunteers | F | VA | Development of 1-hour PPT presentation | Already existed | 0 | $0 |
Development of 30-minute peer support video | Already existed | 0 | $0 | |||
Training set-up (putting together binder, room reservation, setting up PPT/video) | Coordinator $46/hr. | 2 | $92 | |||
Training session: 30-minute overview | Coordinator $46/hr. | 0.5 | $23 | |||
Training session: 1-hour PPT presentation | Study nurse $34/hr. | 1 | $34 | |||
Training session: 30-minute peer support video | Coordinator $46/hr. | 0.5 | $23 | |||
Training session: 1-hour training/observation | Coordinator $46/hr. | 1 | $46 | |||
Weekly meetings with volunteers | V | VA | Meet with volunteers to get started/10 minutes twice/wk. for 9 mos. | Coordinator $46/hr. | 12 | $552 |
Volunteer documentation into EMR | F, V | VA | Printing of 475 volunteer sheets | Staff Support $32/hr. | 0.25 | $8 |
Development/integration of the volunteer documentation template | Clinical Applications Coordinator $56/hr. | 2 | $112 | |||
Entering documentation from peer volunteer calls into EMR (1.5 hrs./wk.) | Staff Support $32/hr. | 58.5 | $1,872 | |||
Non-labor costs | F | VA | Paper for 475 volunteer sheets | $10 | ||
Overhead costs | F | VA | $0 | |||
Subtotal without volunteer salaries | $2,772 | |||||
Peer volunteer time costs | V | If volunteers paid | Calling study patients (1.5 hrs./wk. for 9 mos.) | Volunteer 1 $14/hr. | 58.5 | $819 |
Calling study patients (1.5 hrs./wk. for 9 mos.) | Volunteer 2 $14/hr. | 58.5 | $819 | |||
Subtotal volunteer salaries | $1,638 | |||||
Total if volunteers paid | $4,410 |